Program Policies

The AzTAP Equipment Room. Rows of labeled plastic containers and hanging racks of equipment.
  • Loan Periods
    • General Inventory: Most devices are available for a standard loan period of two weeks (14 calendar days).
    • Pediatric Mobility Inventory: Most pediatric mobility devices are available for a one-month loan period (31 calendar days).
  • Loan Extensions: Up to 4 one-week extensions may be granted unless the device (s) have been requested by another borrower. To request an extension, please contact the AzTAP AT Specialist managing your loan for information on our extension policies.
  • Borrower Agreement: All borrowers must sign a loan agreement, accepting responsibility for the devices during the loan period. This includes returning all components and agreeing to repair or replace any device (s) that are lost, damaged, or stolen.
  • Delivery Options: Devices may be picked up at AzTAP Phoenix office and/or most items can be shipped via FedEx 2-Day (at no cost to the borrower; AzTAP covers shipping both ways). If a borrower is unable to pick up the loaned equipment and the item (s) cannot be shipped, our AT Specialists will work with the borrower to explore alternative options for obtaining the borrowed device (s).
  • Use at Own Risk: Borrowers use all equipment and devices at their own risk.
  • Statewide Access: The AzTAP AT demonstration and loan program is available to residents throughout Arizona.
  • No Fees: There is no cost to borrow devices through the AzTAP AT demonstration and loan program.
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